Jensen Landscape Maintenance Company Mishandles Landscape Irrigation System Testing on Captain Nurse Circle- Sprinklers Left On Over 9 Hours!

UPDATE: 10/15/15

I am posting this as a page so that it is easily seen and viewed by the public. I want to make sure the public is aware that this incident occurred on Captain Nurse Circle. I am hoping that we were not made to pay for the extra high water bill as a result of the landscape company’s  negligence when they tested the sprinklers in April….Jensen should have paid this bill, not the Meadow Park homeowners…

UPDATE:

AT 7:39 PM, 04/03/15, the sprinklers behind buildings 2 and 4 on Captain Nurse Circle were finally turned off…It took Jensen over 2 hours to get here after they were first notified… And of course, they act like it is no big deal, a “stuck” valve.. Well, why didn’t that get detected this morning? Since the sprinklers were all being tested, these sprinklers should have been turned off manually before the worker left our street. Instead, these sprinklers behind my building 4 and building 2 were not checked at all.  They were just left on, since about 10AM.

If they had checked the sprinklers and found a stuck valve at 10 AM, then it would have already been repaired….But, since they (Jensen) did not do their job, they allowed over 9 hours of continuous irrigation! And this was not just one sprinkler but MANY!…

Poor excuses and low marks for this new landscape maintenance company that was just approved in January by the Meadow Park HOA Board of Directors as our new landscape maintenance contracter…I wonder what other “mistakes ” are being made by them?


04/03/15  5:15 PM:

This morning, the irrigation system was finally turned back on for my building. They were testing the sprinklers.  I noticed how quickly Jensen did this. They just switched them on and off very quickly without doing a walk around to visually see if they were all working.. That was mid morning, 04/03/15. I noticed just now as I went to back of my building that sprinklers were left on behind and in between buildings 2 and 4. It is now 5:16 PM. So this area of sprinklers were not manually turned off during the sprinkler inspection. The Jensen people were negligent this morning and left these on….

Now this is a horrible mishandling of our irrigation system and a huge waste of water  that these landscape maintenance people from Jensen caused. They did not do a thorough job at all to see if the sprinklers were on or off, and as a result, our water bill is going to be way up there at no fault of our own. When irrigation systems are tested, there must be accountability for the system to be turned off properly.. This was not done today by Jensen. They were totally negligent in their follow-up of the sprinkler testing on Captain Nurse Circle…

I called Jensen myself and found their emergency number to be: 707-249-4164. I called them at 5:18 PM and left a message and still no response at 5:40 PM. I also made a valid work order to Wakefield Sharp about this incident. This is what I reported to Wakefield Sharp:

“I am reporting that a big problem happened today with the irrigation system here on Captain Nurse Circle. It is now 5:15 PM and I just went in the back of my home and noticed the sprinklers are still on behind building 2 and in between building 2 and 4. These were initially put on late morning. This is not good….I contacted the Jensen after hours emergency number just now at (707) 249-4164 and I hope that he responds and turns these sprinklers off.. I am sending this to you as documentation of my work order..We should not be paying for this big mistake by Jensen…All those guys did was a quick test of the sprinklers and no follow-up and now a big irrigation bill has been caused by their negligence…”

I also called Wakefield Sharp’s after hours number (415-382-1100) and left a message regarding this landscape irrigation emergency…

I even contacted one of the board of director’s, Treasurer Roger Burstrem just now because he lives right across the street from me. I told him about the irrigation problem. I told him I do not know how to turn off the sprinklers and he said “No, you should not do that”……

This is such a sloppy job and very irresponsible of this Jensen company. I am reporting this now because I want it well documented that it happened and is still going on right now at 6:44 PM. Those sprinklers are still on behind and in between buildings 2 and 4 on Captain Nurse Circle. Come on over and take a look for yourself!

I do not know when they will be turned off. I did as much as any responsible Owner can do in this situation. I have no idea how to turn off those sprinklers…. And I am not going to even try. I am simply telling everyone what is happening right now…

Maybe Jensen is not the right company for us. They immediately used herbicides everywhere and did nothing more that. I do not like how they do things…They seem to love those mowers that they ride around on more than anything else…They are irresponsible with our irrigation system! And in this drought time too, this cannot be tolerated one little bit..

THEY ARE OUT OF TOUCH WITH REALITY!…Really, Board of Directors, is this the right landscape maintenance company for us?They  are costing us a lot of money, way more than $16,000.00 per month. Look at those water bills go sky high…